Question 1

How do I contact Kim's?

Accepted Answer

You can get in touch via our contact form or alternatively call us on 01708 730361 or 07838 230228.

Question 2

Where are you based?

Accepted Answer

We are based at 8 Carlton Road, Gidea Park, Essex RM2 5AA.

Question 3

What areas do you cover?

Accepted Answer

Barkingside
Billericay
Brentwood
Buckhurst Hill
Chadwell Heath
Chigwell
Clayhall
Collier Row
Dagenham
Gants Hill
Gidea Park
Hainault
Harold Wood
Havering
Hornchurch
Ingatestone
Loughton
Rainham
Redbridge
Romford
Rush Green
Upminster
Woodford

Question 4

When do you deliver in my area?

Accepted Answer

Our drivers cover different routes on different days. To find out when we deliver in your area, please fill out our contact form or alternatively call us on 01708 730361 or 07838 230228.

Question 5

How much do you charge?

Accepted Answer

All of our prices are available on our pricing page.

Question 6

Do you charge per item or by weight?

Accepted Answer

Each item is charged differently, please see our pricing page for more info.

Question 7

Is there a minimum order?

Accepted Answer

For collection & delivery, we have a minimum order of £12.50.
For in store drop-off & collections, there is no minimum order.

Question 8

What is the turnaround time?

Accepted Answer

Turnaround time varies depending on which area you are in. We aim to get your items back to you within 24-48 hours.

Question 9

What payment methods do you accept?

Accepted Answer

We accept both cash and bank transfer.

Question 10

How do I subscribe to your email list?

Accepted Answer

You can subscribe by typing your email in the box below. You can unsubscribe at any time.

FREE COLLECTION & DELIVERY ON ORDERS OVER £12.50

Frequently Asked Questions